Showing posts with label clueless management. Show all posts
Showing posts with label clueless management. Show all posts

Friday, July 17, 2009

why we're unbalanced

Jack Welch's words hit a nerve for me, and for you, too, judging by the number and thoughtfulness of the comments. I've been mulling them over ever since hitting "publish." Hope you'll indulge me in an addendum.

Work-life balance is something no one expected to achieve years ago. Mad Men didn't ponder the problem when they put on their fedoras and left for the train. Nor did most housewives waving goodbye to them angst about combining cake-baking with a career. I assume they, like most humans, yearned for greater fulfillment. But they never expected to have it all. No one had suggested that such a thing would be possible.

Enter the 60s. (Which, FYI younger readers, technically didn't hit until 1968.) The Age of Aquarius. Era of first generation Mood-Enhancers. Rock n Roll. The Pill. Suddenly, caveats long in place disappeared. You could engage in sex without getting pregnant. Guzzle soda pop without adding calories. Wear your hair long no matter what sex you were. We came to expect that anything was made possible by a combination of modern technology and old fashioned ingenuity.

Now, fast forward to the era of niche-marketing and customization. When everything from carry-out coffee to the new car you're ordering to heck, even your kid's education, can be customized to suit, retrofitted to your particular needs and individual desires. When we get what we want, we're used to getting it exactly, or at least asking for it. So it's a rude shock to encounter a situation where that just isn't viable, one in which the tough choices Welch talked about need to be made.

"At our company, we do everything we can to be correct," said a partner at a management consulting firm I was seated next to at a dinner party. "We put in 10 years training women just like we do men. Then, just when they hit their peak professionally, around 40, they drop out. They have to. They're pregnant or they have small children and can't keep up the pace. No one can put in the hours, time, travel it takes in this business and also raise small children."

Like Welch, he was forgetting that while women are the only employees who get pregnant, they're not the only ones who have children. Fathers have to make tough choices, too.

But what about the choices companies have to make?



For over a century, American corporate culture has chosen to reward most handsomely one type of employee: the workaholic with a stay at home spouse. If we are to reap the benefits of contributions by other workers, we must somehow change this model to accommodate them.

Of course, we've come a long way since the days of Don Draper. Family leaves (not just maternity leaves) are in place in most companies. Flex times and home-based offices are often allowed for. A bill signed into law recently in Colorado allows parents who work for big companies time off to attend school conferences.

But if real change is to be effected, shifts in policies and laws must be accompanied by shifts in attitudes on the part of top management. They must reshape orthodox notions of work to include alternative workstyles and schedules. And condone these alternatives by reassuring employees that temporarily taking advantage of them won't permanently relegate them to the B team.

Not long ago, a man felt obliged to confess to me that he went back to work before his paternity leave was up. He admitted that he was anxious to get back to work because staying home with a newborn wasn't all it was cracked up to be. Besides, he pointed out, his absence was hard on his co-workers and he felt a sense of responsibility to return. But what about his co-worker at home?

If we are to solve the work-life dilemma, we can't continue to subordinate the job of childcare. Raising the next generation of employees has to begin to be seen as important work. Study after study documents the connection between parental involvement and a child's success. Let's groom top management to see that connection. Let's stop referring to women and men home taking care of kids as people "who don't work." Let's expect managers, male and female, to recognize that parenting is not a spectator sport.

Tuesday, August 26, 2008

where is @don_draper when you need him?

Like many twitterers on this circuit, I was followed by Mad Men. At first it felt strange to receive updates from fictional characters. (@Don_Draper: Taking Betty to Birdland tonite to hear Coltrane or @Peggy_Olson: Hope Belle Jolie account is ok. Worries me actually.) But I found they integrated seamlessly into my stream of tweets (because who isn't a fictional character in cyberspace) and I began to look forward to their 140-character dispatches of daily doings and angsts circa 1962. I even began to interact with them directly, exhanging a friendly banter of girl talk with @Betty_Draper (who promised to try Jackie's milliner at Berdorf's.)

What brilliant marketers are folks at AMC, I thought. First, Sterling Cooper business cards as promos. Then, wrapping the Times Square shuttle (a train Draper takes). Now, they reach outside the (tv) box again to send their characters into Twitterville, connecting with (and recruiting) fans, maximizing entertainment value of their content, pushing it further, making it even more seductive-- which will make the show more seductive to advertisers, too. Of course (thought I) folks who display masterful grasp of last century adland would prove equally conversant with present-day marketing opps.



But, alas, I was wrong. I woke up this morning to a post from Alan Wolk reporting that most Twittering Mad accounts have been suspended. Why? No official word yet, but MG Siegler writing for VentureBeat reports that AMC invoked the Digital Millennium Copyright Act (DMCA) to convince Twitter’s support team to suspend the accounts. (As of this posting, you can still tweet @Betty_Draper--perhaps, in keeping with sexist attitudes of the era, execs at AMC don't consider her a threat?)

I'm a content provider myself, so I understand how producers could be ruffled by others co-opting the characters they've worked hard to create. But rather than acting impetuously, hostiley, stupidly shutting down a growing opportunity to extend its fan base, shouldn't someone in marketing recognize the potential and put itinerant Mad Twitterers on the payroll, or sustain the effort in-house? Surely Don Draper would get it, if he was around. Despite the fact that, as devoted fans know, he'll be turning 79 on September 25.

UPDATE
Good news for some, annoying news for others: Nudged by Deep Focus, AMC's digital agency of record, Man Men's' Twitter accounts have been reinstated and the cast has resumed tweets.

Sunday, August 10, 2008

sexual harassment ruled to be civic duty in Russia


True story. Ad agency in Russia. 22-year old exec is locked out of her office by her 47-year old boss because she refuses to have sex with him. She sues. Case is thrown out of court. Why? Judge rules that employers are obliged to make passes at female staff to ensure the continuation of the human race.

"If we had no sexual harassment, we would have no children," he said.
Since Soviet times, sexual harassment in Russia has become an accepted part of life in the office, work place and university lecture room. According to a recent survey, 100 per cent of female professionals said they had been subjected to sexual harassment by their bosses, 32 per cent said they had had intercourse with them at least once and another seven per cent claimed to have been raped.

Women also report that it is common to be browbeaten into sex during job interviews, while female students regularly complain that university professors trade high marks for sexual favours.
So, think twice about accepting that transfer to the office in Moscow. For Mad Men-wannabes, of course, it could be just the place.

via DKR via Huffington Post

Thursday, February 7, 2008

how to boss ad broads

If you're reading this blog, there's a 72% chance that you're under forty. There's also a 92% chance that you are in advertising. Which means there's a 32%* chance I'll be working for you someday, so here's a bit of self-interested advice about managing ad broads so they don't go home feeling like pieces of bacon:

1. Make eye contact with her. When you're speaking, don't focus only on her (younger) partners, or your Blackberry, or the wall behind her, no matter how uncomfortable being half her age makes you.

2. Don't change her headlines while she is not in the room. This advice is applicable to writers of all ages, but is particularly key to remember when working with a writer who was coming up with headlines while you were singing the Sesame Street song.

3. Don't assume that because a writer is old she wouldn't want to hang with you after hours. Yes, it is rude to ask everyone in the hallway to join you for a drink across the street, except her.

4. Don't constantly spout obscenities when other adjectives will do.

5. When she takes the time to introduce you to one of her kids, politely acknowledge this introduction later.

6. Don't compliment her jewelry by observing it's just like something your mother would wear--she doesn't care that your mom has good taste.

7. Don't ever, ever read her copy submitted to you for approval, then hand it back to her and ask her to read it out loud.

8. Don't call her the name of the only woman in the office who is older than her.

9. When she asks you a polite question about your personal life, making small talk, ask her a polite question about her personal life, too. Don't just stop talking after you've answered her question. She is making an effort. Now it's your turn.

10. When you call her into your office for a meeting, don't make her remove your hipster man-purse from the only available chair in the room before she can sit.

11. Don't call her into the office for the meeting by yelling from your desk, as if she's a dog.

If these simple rules are too hard to follow, as they seem to be for the guy I am working for, I wish you a boss exactly like yourself when you are my age--which, no matter how much you work out, will happen tomorrow.

*all statistics pulled from thin air